Professional Experience

As a Consultant and Subject Matter Expert for many years proficient in analysing, troubleshooting, researching, providing solutions, managing projects etc.… in many areas of expertise

Department of National Defence

Web Posting Officer

Gatineau, Québec

July 2019 – present

  • Web publishing using Team site (WIM)
  • Web publishing using Adobe Experience Manager (AEM) – Canada.ca
  • Web publishing using HTML, CSS, JavaScript and JSON
  • Update event calendar using JSON
  • Convert from Word, Excel and PDF documents to web pages

Canadian Museum of History

Quality Assurance Analyst

Gatineau, Québec

October 2018 – July 2019, 10 months

  • Manual testing of 15 web applications
  • Perform testing on assigned web applications to demonstrate accessibility;
    • WCAG 2.0
    • Treasury Board Standard
    • Web Usability
    • Web Accessibility
    • Web Interoperability
    • Text alternatives
    • Text transcripts
    • Synchronized captions
    • Colour contrast
    • Keyboard accessible and focus indicator
    • Content known to cause seizures
    • Bypass blocks
    • Responsive
  • Review and assess assigned web pages and applications
  • Quality audit web content in both official languages (English, French)
  • Develop test scenarios and test data;
  • Execute the tests and analyze the test results;
  • Record bugs and issues and assign preliminary severity level in a bug tracking system;
  • Attend meetings, provide status updates, identify issues and concerns; and,
  • Write reports as required

National Capital Commission (NCC)

Consultant, Manager - Web Services

Ottawa, Ontario

April 2018 – September 2018, 6 months

  • Supervision of work teams and leadership of project teams engaged in the design, development, implementation, integration, maintenance and support of NCC's Web presence, including websites, Intranet, web-based and multimedia applications.
  • Update and provide advice to the Director – Marketing & Partnerships and clients, on web-related issues and initiatives.
  • Provide extensive experience in all phases of Web development life cycle, an excellent understanding of customer needs, as well as Government of Canada policies and best practices related to website development and use.
  • Provide smooth and uninterrupted operation of the mission critical Web sites.
  • Supervises work teams and leads project teams in the design, development, testing, implementation, integration, maintenance and support of NCC's Web sites, Intranet, and multi-media applications.
  • Project Manager for Web and multimedia development projects and manages projects in accordance with the NCC's Process for Project Management, Web application development life cycle methodology and system development life cycle (SDLC) methodology.
  • Oversees application coding and provides in-depth technical advice, leadership, assistance and mentoring to other developers.
  • Regularly and proactively maintains ongoing communications with clients to determine and clarify their needs, ensure understanding of roles and responsibilities, adherence to project objectives and schedules, and to anticipate and prevent potential problems.
  • Analyses business requirements, proposes innovative solutions, identifies and evaluates options, presents recommendations and implements solutions to meet client needs.
  • Providing technical guidance, advice and assistance to clients, Web personnel, and management, in all phases of the Web development lifecycle.
  • Debugs very complex or urgent problems.
  • Coordinates and communicates cross-functional activities with IT / IT Security personnel and clients.
  • Negotiates diverse priorities with a wide variety of clients in order to achieve a consensus on the functionality and technical objectives of the Web site(s).
  • Increases online exposure through search engine optimization (SEO) best practices.
  • Coordinates partnerships with other organizations for the sharing of Web sites, joint development, shared Web programs, etc.
  • Establish, manages and coordinates all Web and multi-media contracts in accordance with NCC policies and procedures.
  • Develop, provides advice on, implements and monitors Government of Canada Web Standards (Web Accessibility, Web Usability and Web Interoperability), best practices (e.g. ITIL®, AGILE, etc.), tools and techniques on Web and multi-media technologies.
  • Ensures the reliable operation, high availability and performance of Web and multi¬media applications.
  • Researches Web trends and prepares plans that support the Commission's business directions.
  • Ensures the security of Web and multi-media applications is implemented and maintained as outlined in the SDLC, the NCC employee handbook on security, NCC security policies and appropriate industry and government security practices.
  • Provide high level quality client services to both internal and external client by responding in a timely, respectful, constructive and responsive manner.
  • Managing human and financial resources and procuring Web services.
  • Conducting cost benefit analyses, feasibility studies, and requirements analyses.
  • Co-Managed Intranet project
  • Cost analysis and RFP for Intranet project
  • Managed Interactive maps project
  • Created SOA for Interactive Maps project
  • Managed craft 3 update and NCC website relaunch
  • Perform Drupal CMS security updates on the NCC Ombudsman website
  • Found and removed malicious code and exploits from Drupal CMS back end files
  • Created a new clean install of the Drupal CMS in a new Digital Ocean droplet
  • Managed Youtube live broadcasts of the NCC Board of Directors and Urbanism Lab broadcasts
  • Member of the NCC Digital Content Strategy Committee
  • Member of the Content Strategy Committee
  • Co-chair of the Core Digital Team
  • Member of the 60th anniversary - Sub team
  • Modifying ArcGIS maps (NCC Beaches)
  • Managing accounts and billing using LastPass
  • AWS - Amazon Web Services
  • Digital Ocean web hosting services
  • Google services (Webmaster tools, Analytics, Youtube, etc.)
  • Juicer (Social Media feed)
  • Laravel Forge
  • Bitbucket
  • Git
  • Ubuntu (Linux)
  • SSH
  • HTML, CSS, JavaScript, PHP
  • Manage Lynda.com account
  • Drupal CMS (NCC Ombudsman website)
  • Questionpro - Surveys
  • Toggl
  • Venngage (infographics tool)
  • Campaign Monitor
  • Gather Content
  • Trello
  • Grow (dashboard)
  • Craft 2 and 3 CMS (NCC website)
  • MS Office 365
  • OneDrive
  • Adobe Creative Cloud

Social Sciences and Humanities Research Council (SSHRC)

Consultant, Webmaster, Subject Matter Expert

Ottawa, Ontario

March 2018 – April 2018, 1 Month

  • Provides the overall interface design and front-end development of online products.
  • Setting high quality standards and creative principles to optimize performance.
  • Develop the best design concepts.
  • Development and integration for public-facing and intranet sites.
  • Posts and updates content on the Web sites and Intranet site.
  • Creates web pages including graphics and general web site design.
  • Ensures the Web sites and Intranet site comply with Council policies and Government Web standards.
  • Develops flowcharts (website information architecture) depicting navigation and content connection between pages.
  • Manages multiple projects simultaneously.
  • Maintains positive relationships with internal clients

Administrative Tribunals Support Service of Canada (ATSSC)
Information Services and Solutions Team (ISST)

Consultant, Webmaster, Subject Matter Expert

Ottawa, Ontario

January 2017 – January 2018 1 year

  • ensure that the ATSSC and tribunals’ many websites are compliant with the Government of Canada’s policies and guidelines such as WCAG 2.0, the federal government’s Communications Policy, Common Look and Feel for Websites (CLF), the Federal Identity Program (FIP)
  • respect for delivery of information in both official languages under the Official Languages Act (OLA)
  • Provide advice, guidance, and recommendations on tools, techniques and compliance monitoring of WCAG, WET, web writing, metadata tagging as well as other related policies and guidelines.
  • Work collaboratively in a multidisciplinary Government of Canada (GoC) IM/IT environment.
  • Develop, write, and edit content, as needed in English and French as well as ensure content provided by any client for posting is written in an appropriate style and tone for the audience it serves, is current and accurate and meets requirements as indicated under the GC Web Renewal Technical Specifications and Style Guide.
  • Provide advice concerning the ‘redundant, out-dated and trivial’ (ROT) process to internal clients including the use of online and offline archiving.
  • Create new web pages in English and French as well as organize the content of the web products to ensure it is audience-friendly and easy to use
  • Design and code Web pages using HTML5 and internal tools including the Adobe GC Managed Web Service.
  • Verify / validate that web pages and templates in use by other divisions comply with technical web standards such as usability and web content accessibility standards (WCAG 2.0).
  • Convert various types of documents (e.g. MSWord or PDF based) to HTML5 to meet GoC standards WET, WCAG.
  • Create web site with Adobe Experience Manager (AEM)
  • Prepare website for Canada.ca
  • Redesign and update websites
  • Design templates

Environment Canada Chemicals Management Plan (CMP)

Consultant, Webmaster, Subject Matter Expert

Gatineau, Quebec

September 2016 – Dec 2016 - 3+ months

  • Participatingin content development and maintenance of content in accordance with an established methodology and processes.
  • Participating in solving web and HTML issues
  • Managing high volume of email correspondence
  • Producing, merging and converting documents and emails into HTML using appropriate software
  • Coordinating web publication pages that will require updates, analyzing the data/initial review to determine whether issues possibilities, making updates and then sending to the web publication team (GoC).
  • Participating in quality efforts and communicate with leaders, authors/editors, and other groups as appropriate
  • Participating in team meetings as well as some sub-committees to provide comment relating the web compliance
  • Providing expertise on web development tools such as Dreamweaver and Web Solution

House of Commons

Project Officer, Web Portfolio

Ottawa,Ontario

April 2004 – June 2015 - 11 years 3 months

  • Research Plan and develop a large amount of simultaneous web projects over a period of 11 years
  • Team leader
  • Provide recommendations for UI/UX, web standards, and organization’s web publishing standards, accessibility standards, etc.
  • Convert (English and French) MS Office and Word documents to html web pages/sites web manuals and Team website etc. on internet/intranet using Dreamweaver
  • Over 20 years as a Subject Matter Expert, providing technical guidance and provided timely responses to client requests to ensure the final product is of high quality and delivered on schedule
  • Creating, editing and publishing html 5, xhtml, css pdf and Live Cycle forms
  • Assisting with the production of draft publications
  • Proof reading and verifying content to publish
  • UI/UX design
  • Design wireframes, mockups, prototypes, task-flows and personas
  • Presentation creation and design
  • Graphic design, Photo composites, Site wireframe, web graphics etc. using Adobe Photoshop and Illustrator
  • Manuals, Reports, Publications etc. using Adobe InDesign
  • Provide Tech support
  • Manage, priorities, and workflow of requests
  • As the subject matter expert with more than 20 years of experience, oversee and correct code from colleagues and previous coders
  • Manage multiple projects simultaneously
  • Testing of websites and software
  • Ensure adherence to HOC, WCAG (2.0) and W3C web standards
  • Documents using InDesign
  • Graphic design (Photoshop)
  • Photography
  • Photo editing
  • Product photography with my photo studio equipment
  • Symphony/SharePoint Custodian (CMS)
  • Test software and make recommendations
  • Technical support in many areas of expertise and the MS Office Suite
  • Microsoft Certified for Outlook and Exchange Server as an MCSE+I
  • Fire warden

Faubert Publishing Inc.

Consultant

Ottawa, Ontario

1986 – Present

  • Creation ofvarious forms of presentation: animation, audio visual
  • Web page creation and marketing on the internet
  • Evaluation and redesign of sites
  • Assisting with the production of draft publications
  • Proofreading and verifying content to publish
  • Convert MS Office documents to web pages
  • In-depth knowledge of the Web Content Accessibility Guidelines (WCAG 2.0), as well as the Treasury Board Standard on Web Usability, Standard on Web Accessibility and Standard on Web Interoperability
  • In depth knowledge of HTML 5
  • UI/UX design
  • Graphic design using Adobe Photoshop, Illustrator, InDesigne CC
  • Troubleshooting and correcting problems with the Web sites
  • Redesign ofsites to meet common look and feel guidelines
  • Installing and configuring Drupal on servers
  • Installing and configuring all Drupal components 
  • Create websites using Drupal CMS and HTML\XHTML etc.
  • As a CMS expert in the more common CMS systems like SharePoint, Symphony, Lotus Notes, Drupal it is also very easy for me to work with other CMS systems like Team Site or WIM
  • Implementing the WET4 Framework and keeping code up to date
  • Technical support in many areas of expertise

Health Canada

Web site designer

Ottawa, Ontario

Jan 2004 - March 2004 - 3 Months

  • Creation and editing of Internet documents in Macromedia Dreamweaver
  • Convert MS Office documents to web pages
  • Designing page layout templates using GOL common look and feel (standards and guidelines) and CSS
  • Validating and testing websites
  • Designing and manipulation of graphics (splash, buttons, photos, internet graphics)

Canadian International Development Agency

Web site designer

Hull, Quebec

September 1999 - April 2003 - 3 years 8 months

  • Teamleader – Technical
  • Research Plan and develop a large amount of simultaneous web projects on tight deadlines
  • Planning and implementation of site and layout
  • Provide recommendations for UI/UX, web standards, organization’s web publishing standards, accessibility standards, etc.
  • Assisting with the production of draft publications
  • Proofreading and verifying content to publish
  • UI/UX design
  • Design wireframes, mockups, prototypes and personas
  • Convert MS Office documents to web pages
  • Troubleshoot and correct problem areas in the websites (navigation, graphics, layout, common look and feel, links) 
  • Creation of internet documents in a Lotus Notes environment
  • As the subject matter expert oversee and correct code from colleagues and previous coders
  • Designing and manipulation of graphics (Splash, button, photos, internet graphics) using Adobe Photoshop
  • Testing of websites and software
  • Select, scan slides and edit from the 300,000 plus photo library at CIDA
  • Designing Page layouts using Common Look and Feel
  • Technical support in many areas of expertise
  • Test software and make recommendations
  • Creation of presentations 
  • Technical support (Internet/network connections etc.) 
  • Creating Multimedia audio visual files 

Department of National Defense

Website developer

Ottawa, Ontario

January 1999 – March 1999 - 3 months

  • Designing and implementing a new site 
  • Convert MS Office documents to web pages
  • Designing templates for standard pages 
  • UI/UX design
  • As the subject matter expert correct code from previous coders
  • Maintenance and uploading (WS-FTP client) of files, links web pages and directories
  • Validating and testing websites
  • Designing graphics and manipulation of digital photos using Photoshop
  • Technical support in many areas of expertise

Department of National Defense

Website developer

Ottawa, Ontario

October 1997 - February 1998 - 5 months

  • Managing, maintaining and designing of 1000 + web page bilingual site
  • Convert MS Office documents to web pages
  • Updating site with last minute press releases
  • Validating and testing websites
  • As the subject matter expert correct code from previous coders
  • Maintenance and uploading (WS-FTP client) offiles, links, web pages and directories
  • Planning and marketing of the web site
  • http://www.dnd.ca

Digital Electronics Corp.

Personal Operating System help desk

Hull, Quebec

April 1995 – October 1995 - 7 months

  • Trouble shooting the Microsoft OS (Windows and Dos)
  • Answering operating system questions for the client 
  • Logging ofthe calls

Health Canada

Web site developer

Ottawa, Ontario

June 1994 – December 1994 - 7 months

  • Managing, maintaining and designing of a 500 webpage bilingual site
  • Convert MS Office documents to web pages
  • Designing page layout, artwork and animations 
  • Migrating documents to Adobe PDF documents 
  • Validating and testing websites
  • Maintenance and uploading (WS-FTP client) of files, links web pages and directories
  • Technical support in many areas of expertise
  • Test software and make recommendations
  • http: //www.hc-sc.gc.ca/seniors-aines/

Garland Company Inc.

Architectural Technician

Cleveland, Ohio, USA

1986 - 1993 - 7 years

  • Creationof 3D architectural drawings using AutoCAD 
  • Product catalogue preparation and design